| ★ | The $1M mistake most CX leaders make: Why Companies Design Experience Before Business Model | Experts of Experience with Lacey Peace @expertsofexperience | 45 | Estados Unidos | |
| 10 | Turning Customer Experience into Customer Transformation | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 86 |
| 13 | Zoom Global CIO Gary Sorrentino, on AI, CX, and the Future of Human Change Management | Amplix @amplix_aspirehigher | 39.0K | Estados Unidos | 86 |
| 15 | When you make a mistake, don’t just help your customer, support you co-worker as well #CX | Steven Van Belleghem @stevenvanbelleghem | 5.4K | — | 86 |
| 8 | Will 2025 be the year of the CX Leader? Your customers need more customer experience leaders. | Steven Van Belleghem @stevenvanbelleghem | 1.6K | — | 86 |
| 9 | Why Most Customer Stories Fail ❌ #Marketing #Storytelling #Shorts | | 1.6K | Estados Unidos | 86 |
| 11 | Don’t panic. New tech won’t fix your customer experience. | Experts of Experience with Lacey Peace @expertsofexperience | 406 | Estados Unidos | 86 |
| 7 | Customers crave immediate outcomes, not delight | The Agile Brand with Greg Kihlstrom® @theagilebrand | 383 | Estados Unidos | 86 |
| 5 | 💌 Simple CX advice that's ALSO relationship advice: | Experts of Experience with Lacey Peace @expertsofexperience | 227 | Estados Unidos | 87 |
| 12 | 🚨 Most companies are getting CX dead wrong. | Experts of Experience with Lacey Peace @expertsofexperience | 154 | Estados Unidos | 86 |
| 17 | Why Personalization Matters in Customer Experience and Customer Loyalty | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 134 | Estados Unidos | 86 |
| 20 | Most entrepreneurs get their offer completely wrong #entrepreneurship #startup | | 123 | Reino Unido | 86 |
| 19 | Your CX strategy is backwards. Stop chasing promoters & fixing detractors. | Experts of Experience with Lacey Peace @expertsofexperience | 117 | Estados Unidos | 86 |
| 2 | The biggest CX mistake I see companies make: | Experts of Experience with Lacey Peace @expertsofexperience | 107 | Estados Unidos | 89 |
| 6 | Design CX Around Outcomes, Not Tools | Amplix @amplix_aspirehigher | 97 | Estados Unidos | 86 |
| 4 | How Intentional Leadership Creates Customer Experience Alignment | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 62 | Estados Unidos | 88 |
| 3 | The Real Reason Your Customer Experience Is Broken (And It's Not What You Think) | Experts of Experience with Lacey Peace @expertsofexperience | 51 | Estados Unidos | 88 |
| 18 | Solve the Customer First: The Customer Service Strategy Great Brands Use | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 51 | Estados Unidos | 86 |
| 1 | What if your entire customer experience strategy is backwards? | Experts of Experience with Lacey Peace @expertsofexperience | 28 | Estados Unidos | 90 |
| 16 | The Future of Customer Experience Design: Integrating Emotion, Empathy, and Data with Sujay Saha | The Value Creators @thevaluecreators1 | 26 | — | 86 |
| 14 | Why Your Best Offer Still Fails Without This | Geoff McDonald @geoffmcdonald | 17 | Australia | 86 |