| ★ |  Design CX Around Outcomes, Not Tools | Amplix @amplix_aspirehigher | 97 | Estados Unidos | |
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| 8 |  Driving Real World Outcomes | Consultants Saying Things @consultantssayingthings | 535 | Estados Unidos | 87 |
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| 19 |  AI alone doesn't change CX, but AI + context does | | 246 | Estados Unidos | 86 |
| 13 |  Transitioning from Output to Outcome in Roadmaps | Product Thinking by Melissa Perri @product-thinking | 136 | Estados Unidos | 86 |
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| 7 |  Don't Forget the Why in Your AI | Amplix @amplix_aspirehigher | 50 | Estados Unidos | 87 |
| 14 |  The $1M mistake most CX leaders make: Why Companies Design Experience Before Business Model | Experts of Experience with Lacey Peace @expertsofexperience | 45 | Estados Unidos | 86 |
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