| ★ |  Zoom Global CIO Gary Sorrentino, on AI, CX, and the Future of Human Change Management | Amplix @amplix_aspirehigher | 39.0K | Estados Unidos | |
| 9 |  Artificial Intelligence and Customer Experience: a CX Renaissance, by Steven Van Belleghem | Steven Van Belleghem @stevenvanbelleghem | 3.7K | — | 89 |
| 14 |  5 Customer Experience Trends for 2025 by Steven Van Belleghem | Steven Van Belleghem @stevenvanbelleghem | 2.4K | — | 89 |
| 1 |  Practical AI and CX Lessons from Wyndham’s Contact Center Leader | Amplix @amplix_aspirehigher | 711 | Estados Unidos | 91 |
| 20 |  How to Lead Change Without Losing Your Mind (or Team) | Experts of Experience with Lacey Peace @expertsofexperience | 674 | Estados Unidos | 88 |
| 5 |  Managing a hybrid workforce | The Agile Brand with Greg Kihlstrom® @theagilebrand | 570 | Estados Unidos | 89 |
| 10 |  Don’t panic. New tech won’t fix your customer experience. | Experts of Experience with Lacey Peace @expertsofexperience | 406 | Estados Unidos | 89 |
| 12 |  Reimagining work, not just automating tasks | The Agile Brand with Greg Kihlstrom® @theagilebrand | 273 | Estados Unidos | 89 |
| 3 |  Kustomer's AI Vision with Brad Birnbaum | | 141 | Estados Unidos | 90 |
| 19 |  Inside Logitech’s AI Transformation: From AI Curiosity to Competency | The Digital Project Manager @thedigitalprojectmanager | 125 | Estados Unidos | 88 |
| 6 |  Design CX Around Outcomes, Not Tools | Amplix @amplix_aspirehigher | 97 | Estados Unidos | 89 |
| 11 |  Closing the CX Gap with the Help of Artificial Intelligence | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 74 | Estados Unidos | 89 |
| 15 |  4 Trends That Will Make or Break Brands in 2026 | Experts of Experience with Lacey Peace @expertsofexperience | 66 | Estados Unidos | 89 |
| 13 |  How Intentional Leadership Creates Customer Experience Alignment | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 62 | Estados Unidos | 89 |
| 4 |  The Real Reason Your Customer Experience Is Broken (And It's Not What You Think) | Experts of Experience with Lacey Peace @expertsofexperience | 51 | Estados Unidos | 90 |
| 8 |  The Model That Creates Lifelong Customers (and Revenue) | Experts of Experience with Lacey Peace @expertsofexperience | 42 | Estados Unidos | 89 |
| 17 |  AI, CX, and the Next Era of Contact Centers: Insights from Five9’s Steve Blood | Amplix @amplix_aspirehigher | 30 | Estados Unidos | 89 |
| 7 |  The Future of Customer Experience Design: Integrating Emotion, Empathy, and Data with Sujay Saha | The Value Creators @thevaluecreators1 | 26 | — | 89 |
| 16 |  AI for Field Service Teams: What Actually Works | Experts of Experience with Lacey Peace @expertsofexperience | 24 | Estados Unidos | 89 |
| 2 |  Beyond the AI Hype: Brand, Data, and the Future of Human-Centered Technology | Amplix @amplix_aspirehigher | 15 | Estados Unidos | 90 |
| 18 |  AI, Personalization & Emotional Loyalty: Top CX Trends Brands Can’t Ignore (2026) | | 11 | Estados Unidos | 88 |