Similares a The biggest CX mistake I see companies make:
20 vecinos (text_768) · 107 views · Experts of Experience with Lacey Peace · Estados Unidos
| ★ | The biggest CX mistake I see companies make: | Experts of Experience with Lacey Peace @expertsofexperience | 107 | Estados Unidos | |
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| 2 | When you make a mistake, don’t just help your customer, support you co-worker as well #CX | Steven Van Belleghem @stevenvanbelleghem | 5.4K | — | 89 |
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| 13 | Don’t panic. New tech won’t fix your customer experience. | Experts of Experience with Lacey Peace @expertsofexperience | 406 | Estados Unidos | 87 |
| 8 | Customers crave immediate outcomes, not delight | The Agile Brand with Greg Kihlstrom® @theagilebrand | 383 | Estados Unidos | 88 |
| 18 | Micro ROI Negative in Customer Experience as leverage for Macro ROI Positive by steven van belleghem | Steven Van Belleghem @stevenvanbelleghem | 379 | — | 86 |
| 6 | There's a difference between a team that complies and a team that commits. | Experts of Experience with Lacey Peace @expertsofexperience | 235 | Estados Unidos | 88 |
| 7 | 💌 Simple CX advice that's ALSO relationship advice: | Experts of Experience with Lacey Peace @expertsofexperience | 227 | Estados Unidos | 88 |
| 1 | 🚨 Most companies are getting CX dead wrong. | Experts of Experience with Lacey Peace @expertsofexperience | 154 | Estados Unidos | 90 |
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| 20 | The Biggest Mistake I Ever Made In My Design Career | Yuvaraj Muthu @yuvaraj_muthu | 146 | India | 86 |
| 5 | Your CX strategy is backwards. Stop chasing promoters & fixing detractors. | Experts of Experience with Lacey Peace @expertsofexperience | 117 | Estados Unidos | 88 |
| 11 | The #1 Gap Killing Your Customer Experience | Experts of Experience with Lacey Peace @expertsofexperience | 66 | Estados Unidos | 87 |
| 9 | The Real Reason Your Customer Experience Is Broken (And It's Not What You Think) | Experts of Experience with Lacey Peace @expertsofexperience | 51 | Estados Unidos | 88 |
| 4 | The $1M mistake most CX leaders make: Why Companies Design Experience Before Business Model | Experts of Experience with Lacey Peace @expertsofexperience | 45 | Estados Unidos | 89 |
| 19 | Using Customer Feedback to Understand and Delight Customers | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 35 | Estados Unidos | 86 |
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| 17 | CX leaders - do you regret your choice of platform? | Kustomer @heykustomer | 30 | Estados Unidos | 86 |
| 14 | What's the key to success: Happy Customers or Happy Employees? 🤔💼 | The Ops Wizard @theops-wizard | 9 | India | 87 |




















