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| 3 |  The biggest CX mistake I see companies make: | Experts of Experience with Lacey Peace @expertsofexperience | 107 | Estados Unidos | 89 |
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| 12 |  Let’s create a positive change | Steven Van Belleghem @stevenvanbelleghem | 0 | — | 86 |
| 17 |  Over Focus on the transactional part of the customer relation, don't forget the EMOTIONAL part! | Steven Van Belleghem @stevenvanbelleghem | 0 | — | 86 |