Similares a CX Update #19: Be the right person to talk to, support your team and the idea of a customer council.
20 vecinos (text_768) · 1.9K views · Steven Van Belleghem · —
| ★ |  CX Update #19: Be the right person to talk to, support your team and the idea of a customer council. | Steven Van Belleghem @stevenvanbelleghem | 1.9K | — | |
| 6 |  Shep Hyken’s Latest Research and Insights on Customer Service and Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 88 |
| 18 |  2026 Customer Service Trends and Predictions You Need to Know | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 86 |
| 3 |  A Customer Council, case study Neuhaus. | Steven Van Belleghem @stevenvanbelleghem | 9.2K | — | 89 |
| 13 |  CX Tip: Go JOY SPOTTING in your company! by Steven Van Belleghem | Steven Van Belleghem @stevenvanbelleghem | 7.3K | — | 87 |
| 2 |  When you make a mistake, don’t just help your customer, support you co-worker as well #CX | Steven Van Belleghem @stevenvanbelleghem | 5.4K | — | 91 |
| 1 |  To make your customers happy: you ARE the right person to talk to. | Steven Van Belleghem @stevenvanbelleghem | 4.3K | — | 92 |
| 4 |  CX Update 21: How to create an AI Marketing brain, the story of the lamp and Joy Spotting, by Steven | Steven Van Belleghem @stevenvanbelleghem | 3.0K | — | 89 |
| 5 |  CX Update #20: customer satisfaction at Airbnb, building empathy and more! | Steven Van Belleghem @stevenvanbelleghem | 2.8K | — | 89 |
| 15 |  5 Customer Experience Trends for 2025 by Steven Van Belleghem | Steven Van Belleghem @stevenvanbelleghem | 2.4K | — | 87 |
| 20 |  Don’t panic. New tech won’t fix your customer experience. | Experts of Experience with Lacey Peace @expertsofexperience | 406 | Estados Unidos | 86 |
| 16 |  Customers crave immediate outcomes, not delight | The Agile Brand with Greg Kihlstrom® @theagilebrand | 383 | Estados Unidos | 87 |
| 8 |  💌 Simple CX advice that's ALSO relationship advice: | Experts of Experience with Lacey Peace @expertsofexperience | 227 | Estados Unidos | 87 |
| 7 |  🚨 Most companies are getting CX dead wrong. | Experts of Experience with Lacey Peace @expertsofexperience | 154 | Estados Unidos | 87 |
| 17 |  Join us for CX Now London! | Kustomer @heykustomer | 83 | Estados Unidos | 87 |
| 9 |  The Real Reason Your Customer Experience Is Broken (And It's Not What You Think) | Experts of Experience with Lacey Peace @expertsofexperience | 51 | Estados Unidos | 87 |
| 10 |  Solve the Customer First: The Customer Service Strategy Great Brands Use | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 51 | Estados Unidos | 87 |
| 12 |  How One Change Solved Multiple Customer Problems | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 42 | Estados Unidos | 87 |
| 11 |  Why PowerPoints Don’t Work Anymore (Do This Instead) | Experts of Experience with Lacey Peace @expertsofexperience | 23 | Estados Unidos | 87 |
| 14 |  When HR meets CX | Steven Van Belleghem @stevenvanbelleghem | 0 | — | 87 |
| 19 |  Let’s create a positive change | Steven Van Belleghem @stevenvanbelleghem | 0 | — | 86 |