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| 2 |  Creating a strong customer culture: A Diamond in the Rough, FULL KEYNOTE by Steven Van Belleghem | Steven Van Belleghem @stevenvanbelleghem | 15.8K | — | 86 |
| 20 |  When you make a mistake, don’t just help your customer, support you co-worker as well #CX | Steven Van Belleghem @stevenvanbelleghem | 5.4K | — | 84 |
| 5 |  To make your customers happy: you ARE the right person to talk to. | Steven Van Belleghem @stevenvanbelleghem | 4.3K | — | 86 |
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| 3 |  CX Update 21: How to create an AI Marketing brain, the story of the lamp and Joy Spotting, by Steven | Steven Van Belleghem @stevenvanbelleghem | 3.0K | — | 86 |
| 13 |  CX Update #20: customer satisfaction at Airbnb, building empathy and more! | Steven Van Belleghem @stevenvanbelleghem | 2.8K | — | 85 |
| 10 |  How one detail can ruin the customer experience: the story of the lamp | Steven Van Belleghem @stevenvanbelleghem | 2.7K | — | 85 |
| 1 |  CX Update #19: Be the right person to talk to, support your team and the idea of a customer council. | Steven Van Belleghem @stevenvanbelleghem | 1.9K | — | 89 |
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| 15 |  Nurturing Customer Relationships - Behind the Keynotes - Season 3 Episode 8 | Nordic Business Forum @nbforum | 96 | Finlandia | 85 |
| 9 |  Turning Customer Experience into Customer Transformation | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 92 | Estados Unidos | 85 |
| 19 |  The Next Step Beyond Customer Experience #customer #customerexperience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 92 | Estados Unidos | 85 |
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| 18 |  Why Client Experience Matters More Than EVER | Nesha Woolery @neshawoolery | 9 | Reino Unido | 85 |
| 12 |  Over Focus on the transactional part of the customer relation, don't forget the EMOTIONAL part! | Steven Van Belleghem @stevenvanbelleghem | 0 | — | 85 |
| 16 |  Has “Customer Experience” become the new battleground for brands? | Rutgers Business School Executive Education @rutgersbusinessschoolexecu6217 | 0 | — | 85 |