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| 9 |  Shep Hyken’s Latest Research and Insights on Customer Service and Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 85 |
| 18 |  From Transactional Service to Relationship Building with the Help of Technology | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 84 |
| 16 |  Why Self-Checkout Failed to Replace Cashiers | | 363.8K | Estados Unidos | 85 |
| 19 |  Why choice matters in customer experience | Asurion | | 107.4K | — | 84 |
| 17 |  When you make a mistake, don’t just help your customer, support you co-worker as well #CX | Steven Van Belleghem @stevenvanbelleghem | 5.4K | — | 85 |
| 8 |  You Can't Fix a Number You Can't See #shorts | | 5.0K | Estados Unidos | 85 |
| 15 |  I asked this guy why MOST SDRs fail...the answer is *frustrating* | Matt Macnamara @mattmacnamara | 422 | Estados Unidos | 85 |
| 2 |  Customer Service Loop Interrupted By Human | | 285 | — | 87 |
| 3 |  How to Handle Customer Service Failures Before They Happen | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 155 | Estados Unidos | 87 |
| 4 |  Why Customers Still Prefer Phone Support (And What Happens When You Don’t Answer) | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 135 | Estados Unidos | 86 |
| 5 |  Are Customers Ready for AI in Customer Service? Here’s What the Data Shows. | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 132 | Estados Unidos | 86 |
| 20 |  #54 Nike customer support - delight and frustration | | 91 | Estados Unidos | 84 |
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| 14 |  Why AI Bots Still Can't Replace a Human Touch in Customer Service | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 43 | Estados Unidos | 85 |
| 13 |  Best Ways to Use AI in Customer Service Without Replacing People | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 41 | Estados Unidos | 85 |
| 11 |  Why Inconsistent Customer Service Destroys Customer Trust | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 34 | Estados Unidos | 85 |
| 7 |  Customer Service Is a Revenue Channel | The Juice - Consumer Direct Podcast @thejuiceconsumerdirectpodcast | 30 | — | 85 |
| 6 |  Can AI Replace Customer Service? #ai #aibusiness | | 12 | Estados Unidos | 85 |
| 10 |  When Retail Customer Service Falls Short: A Real Story from My Experience | The Ops Wizard @theops-wizard | 12 | India | 85 |
| 12 |  #32 Amazon’s customer service chat experience part 2 | | 10 | Estados Unidos | 85 |