| ★ |  Aarron Spinley : Do you really understand how customers operate? | In Other Words podcast @inotherwordspod | 424 | Estados Unidos | |
| 10 |  Turning Customer Experience into Customer Transformation | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 84 |
| 15 |  Understanding the Kano Model | How Customer Satisfaction Changes with Performance | Laurence Gartside @laurencegartside | — | Reino Unido | 84 |
| 19 |  Why You're Losing Customers Who Were Ready to Buy | | 1.5K | Estados Unidos | 84 |
| 12 |  20 D2C & Ecommerce Terms Every Brand Owner MUST Know | D2C Decoded By Nikhil @d2cbynikhil | 1.1K | India | 84 |
| 1 |  Aarron Spinley : Does customer satisfaction drive growth, or is it the other way around? | In Other Words podcast @inotherwordspod | 196 | Estados Unidos | 89 |
| 6 |  Customer Transformation: The Next Step Beyond Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 168 | Estados Unidos | 84 |
| 4 |  How Understanding Your Audience Can Make or Break Your Business | BW Productions @bwproductions | 149 | Estados Unidos | 84 |
| 2 |  The Next Step Beyond Customer Experience #customer #customerexperience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 92 | Estados Unidos | 85 |
| 14 |  One Employee Can Make or Break Your Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 62 | Estados Unidos | 84 |
| 9 |  Ep. 52 | Great Teams Look Beyond the Lead | The Juice - Consumer Direct Podcast @thejuiceconsumerdirectpodcast | 13 | — | 84 |
| 20 |  When Retail Customer Service Falls Short: A Real Story from My Experience | The Ops Wizard @theops-wizard | 12 | India | 84 |
| 8 |  Why Is Understanding Customer Buying Crucial? | Retail Employee Playbook @retailemployeeplaybook | 11 | Estados Unidos | 84 |
| 5 |  What Are Common Retail Customer Purchase Trends? | Retail Employee Playbook @retailemployeeplaybook | 4 | Estados Unidos | 84 |
| 13 |  Day 18/30 - The Power of Genuine Customer Service: Building Trust and Loyalty Beyond a Single Visit | The Ops Wizard @theops-wizard | 4 | India | 84 |
| 16 |  How Do I Identify My Product's True Customer Benefits? | Black Entrepreneurship Success Network @blackentrepreneurshipsuccess | 2 | Estados Unidos | 84 |
| 18 |  Why Segment Customers In Retail Sales? | Retail Employee Playbook @retailemployeeplaybook | 2 | Estados Unidos | 84 |
| 3 |  Over Focus on the transactional part of the customer relation, don't forget the EMOTIONAL part! | Steven Van Belleghem @stevenvanbelleghem | 0 | — | 85 |
| 7 |  How to REALLY Understand Your Customer | Mission Suite @missionsuite | 0 | Estados Unidos | 84 |
| 11 |  E74 What Consumers Remember & Understand in Marketing [Comprehension, Learning, & Memory] | Dr. K The Management Professor @drkthemanagementprofessor | 0 | Estados Unidos | 84 |