| ★ |  Understanding the Kano Model | How Customer Satisfaction Changes with Performance | Laurence Gartside @laurencegartside | — | Reino Unido | |
| 1 |  How to Compete in Business: Operations Strategy, Objectives & The Kano Model | Laurence Gartside @laurencegartside | — | Reino Unido | 93 |
| 2 |  Why Strategy Alone Won’t Deliver High Performance in Operations | Laurence Gartside @laurencegartside | — | Reino Unido | 91 |
| 4 |  The Forgotten Dimensions of Operations Performance | Laurence Gartside @laurencegartside | — | Reino Unido | 90 |
| 5 |  Why Customers Pay More for Quality (But Only to a Point) | Operations Strategy | Laurence Gartside @laurencegartside | — | Reino Unido | 90 |
| 6 |  Mastering Demand & Capacity in Operations | How to Balance Market Needs & Efficiency | Laurence Gartside @laurencegartside | — | Reino Unido | 90 |
| 8 |  Why Great Operations Can Be Your Competitive Edge 🚀 | Business Strategy Explained | Laurence Gartside @laurencegartside | — | Reino Unido | 90 |
| 9 |  FREE Mini Course - Forgotten Fundamentals of Operations Management | Laurence Gartside @laurencegartside | — | Reino Unido | 90 |
| 10 |  FREE Mini Course - Forgotten Fundamentals of Operations Management | Laurence Gartside @laurencegartside | — | Reino Unido | 90 |
| 11 |  What Football Managers Can Teach You About Running a Business | Laurence Gartside @laurencegartside | — | Reino Unido | 90 |
| 13 |  Mission, Vision, Strategy, Goals & KPIs Explained in 60 Seconds | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 14 |  Infrastructural Decisions: The Hidden Driver of Operational Performance | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 15 |  Why Your Supply Chain Fails: The Hidden Power of Supplier & Customer Relationships | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 16 |  The Bullwhip Effect Explained: Why Small Demand Changes Create Big Supply Chain Chaos | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 17 |  What do Operations Managers Do? | Career decisions for an ops job | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 18 |  How to Adjust Operational Capacity Smartly | Strategies for Managing Demand & Flexibility | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 19 |  Why Businesses Can’t Compete on Everything | Operations Strategy Explained | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 20 |  Your Own Processes Are Causing Demand Variation (Here’s How to Fix It) | Laurence Gartside @laurencegartside | — | Reino Unido | 89 |
| 12 |  Should Operations Have Its Own Mission & Vision? | Strategy, Goals & KPIs Explained | Laurence Gartside @laurencegartside | 123 | Reino Unido | 89 |
| 3 |  What Happens When You Don’t Adjust Capacity? | Laurence Gartside @laurencegartside | 16 | Reino Unido | 91 |
| 7 |  Should You Change Capacity When Demand Changes? (Most Managers Get This Wrong!) | Laurence Gartside @laurencegartside | 16 | Reino Unido | 90 |