Volver al ranking

Similares a Stop Making Excuses in Customer Service and Start Building Trust

20 vecinos (text_768) · 119 views · Shep Hyken: Customer Service & CX Expert · Estados Unidos

Stop Making Excuses in Customer Service and Start Building Trust

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

119Estados Unidos
4We Need to Adopt a No-Excuses, Results-Driven Mindset

Allen Fu

@allen.fu88

Australia87
712 Customer Service Mistakes to Stop Making This Year

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

Estados Unidos86
10Shep Hyken’s Latest Research and Insights on Customer Service and Experience

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

Estados Unidos86
20Why you shouldn't say "sorry" @JeremyMiner

MindAlchemy

@mindallchemy

Estados Unidos85
15When you make a mistake, don’t just help your customer, support you co-worker as well #CX

Steven Van Belleghem

@stevenvanbelleghem

5.4K85
13🎧 Excuses or Results?

Patrick McGibney

@patrickmcgibney

1.1KChipre85
8Stop Making Excuses: The Real Reason Your Business Isn't Growing #businessgrowth

The Ashley Nicole Show

@theashleynicoleshow

462Estados Unidos86
18Excuses: Why None Can Be Acceptable

Positive Vibes

@positivevibes-pv4u

327Estados Unidos85
19The Apology Discount: Customer Forced to Say Sorry | Real Retail Stories

Real Retail Stories

@realretailstories

271Estados Unidos85
6Top 10 Reasons Customers Leave Your Business (And How to Stop It)

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

224Estados Unidos86
117 Customer Experience Friction Points That Drive Customers Away

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

170Estados Unidos85
3How to Handle Customer Service Failures Before They Happen

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

155Estados Unidos87
2Why Fixing Customer Problems the First Time Saves Money

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

147Estados Unidos88
12Why Customers Still Prefer Phone Support (And What Happens When You Don’t Answer)

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

135Estados Unidos85
510 Reasons Customers Trust You: The Real Drivers of Loyalty and Repeat Business

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

113Estados Unidos86
17Excuses: Why None Can Be Acceptable

Positive Vibes

@positivevibes-pv4u

93Estados Unidos85
14Listening, Learning, and Problem-Solving with Empathy

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

71Estados Unidos85
9Solve the Customer First: The Customer Service Strategy Great Brands Use

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

51Estados Unidos86
1Leadership, Ownership, and Customer Trust

Shep Hyken: Customer Service & CX Expert

@shephykenspeaker

50Estados Unidos90
16Handling Clients’ Objections To Treatment Part 2: The Money Excuse.

Soft Tissue Treatment Revolution w/ Dr. Maggio

@softtissuerevolution

7Estados Unidos85