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| 10 | What This Hospitality Book Taught Me About Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 86 |
| 11 | Turning Customer Experience into Customer Transformation | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 86 |
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| 17 | How the AirBnB CEO learns to better understand his customers | Steven Van Belleghem @stevenvanbelleghem | 7.4K | — | 85 |
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