Similares a Why Going Above and Beyond Can Hurt Your Customer Experience
20 vecinos (text_768) · 82 views · Shep Hyken: Customer Service & CX Expert · Estados Unidos
| ★ | Why Going Above and Beyond Can Hurt Your Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 82 | Estados Unidos | |
| 1 | An “Above and Beyond” Strategy Doesn’t Work | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 89 |
| 6 | Shep Hyken’s Latest Research and Insights on Customer Service and Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 86 |
| 8 | The Secret to Building Customer Trust: Underpromise and Overdeliver | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 86 |
| 19 | Why Being Just 10% Better Than Average Wins Customer Loyalty | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 85 |
| 4 | How one detail can ruin the customer experience: the story of the lamp | Steven Van Belleghem @stevenvanbelleghem | 2.7K | — | 86 |
| 12 | Why Most Customer Stories Fail ❌ #Marketing #Storytelling #Shorts | Crisp @crispgrowth | 1.6K | Estados Unidos | 85 |
| 13 | Customer Experience & Steven Van Belleghem: hurt yourself in the short run to win in the long run | Steven Van Belleghem @stevenvanbelleghem | 1.4K | — | 85 |
| 9 | “Word of mouth will always beat marketing.” | The Vegas Voices Podcast @thevegasvoicespodcast | 1.3K | Estados Unidos | 85 |
| 11 | Why Great Customer Service Is Always Unconditional | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 334 | Estados Unidos | 85 |
| 10 | Don't Allow your Customers to Feel Expendable | FESN - Florida Entrepreneur Success Network @fesntube | 223 | Estados Unidos | 85 |
| 15 | Why Customers Don’t Care About Your Intentions in Customer Service | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 129 | Estados Unidos | 85 |
| 2 | The Next Step Beyond Customer Experience #customer #customerexperience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 92 | Estados Unidos | 87 |
| 17 | One Employee Can Make or Break Your Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 62 | Estados Unidos | 85 |
| 7 | Solve the Customer First: The Customer Service Strategy Great Brands Use | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 51 | Estados Unidos | 86 |
| 5 | Creating an Environment that Employees and Customers Love | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 50 | Estados Unidos | 86 |
| 18 | How to Create Luxury Customer Experiences Without Spending More | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 33 | Estados Unidos | 85 |
| 3 | What if your entire customer experience strategy is backwards? | Experts of Experience with Lacey Peace @expertsofexperience | 28 | Estados Unidos | 87 |
| 16 | How to extend Servicenow to a broader range of users. | ForeverHuman @foreverhuman-ai | 27 | — | 85 |
| 20 | Why Pricing Won't Save You (Do This Instead!) | Vance Morris | Knack4Business @knack4business402 | 25 | Canadá | 85 |
| 14 | Day 18/30 - The Power of Genuine Customer Service: Building Trust and Loyalty Beyond a Single Visit | The Ops Wizard @theops-wizard | 4 | India | 85 |




















