| ★ | Customer Expectations for Experiences Are Rising | CEO’s Desk with Mark Johnson | | 111 | Estados Unidos | |
| 1 | Shep Hyken’s Latest Research and Insights on Customer Service and Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 90 |
| 6 | Turning Customer Experience into Customer Transformation | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 88 |
| 14 | 67% of customers feel brands care more about new buyers than loyal ones. | | 474 | Estados Unidos | 87 |
| 9 | Nurturing Customer Relationships - Behind the Keynotes - Season 3 Episode 8 | Nordic Business Forum @nbforum | 96 | Finlandia | 88 |
| 5 | The Next Step Beyond Customer Experience #customer #customerexperience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 92 | Estados Unidos | 88 |
| 3 | How Intentional Leadership Creates Customer Experience Alignment | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 62 | Estados Unidos | 89 |
| 11 | Transforming Repeat Business into True Loyalty | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 55 | Estados Unidos | 88 |
| 19 | A People-First, Tech-Enhanced Approach to Customer Care | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 51 | Estados Unidos | 87 |
| 2 | Creating an Environment that Employees and Customers Love | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 50 | Estados Unidos | 89 |
| 13 | What Taylor Swift Teaches Us About Customer Experience and Belonging | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 48 | Estados Unidos | 88 |
| 20 | The Model That Creates Lifelong Customers (and Revenue) | Experts of Experience with Lacey Peace @expertsofexperience | 42 | Estados Unidos | 87 |
| 4 | Engaging Gen Z for Customer Loyalty Part II | Loyalty360 Leaders in Customer Loyalty: The CEO's Desk | | 38 | Estados Unidos | 89 |
| 12 | Keeping Loyalty Programs in Sync with Changing Customer Expectations | | 26 | Estados Unidos | 88 |
| 15 | The Future of Customer Experience Design: Integrating Emotion, Empathy, and Data with Sujay Saha | The Value Creators @thevaluecreators1 | 26 | — | 87 |
| 10 | Biggest Challenges of Customer Loyalty | Loyalty360 Junior Roundtable Preview | | 15 | Estados Unidos | 88 |
| 8 | AI, Personalization & Emotional Loyalty: Top CX Trends Brands Can’t Ignore (2026) | | 11 | Estados Unidos | 88 |
| 16 | What Are Common Retail Customer Purchase Trends? | Retail Employee Playbook @retailemployeeplaybook | 4 | Estados Unidos | 87 |
| 7 | Has “Customer Experience” become the new battleground for brands? | Rutgers Business School Executive Education @rutgersbusinessschoolexecu6217 | 0 | — | 88 |
| 17 | Personalization Drives Loyalty | | 0 | Estados Unidos | 87 |
| 18 | Over Focus on the transactional part of the customer relation, don't forget the EMOTIONAL part! | Steven Van Belleghem @stevenvanbelleghem | 0 | — | 87 |