| ★ |  Flevy Frameworks Podcast (Ep 7): Customer Journey Mapping | Flevy Business Best Practices @flevydocs | 0 | — | |
| 16 |  Turning Customer Experience into Customer Transformation | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 88 |
| 12 |  How to Never Lose a Customer Again | | 197 | Estados Unidos | 88 |
| 6 |  Flevy Frameworks Podcast (Ep 2): Organization Design Toolkit | Flevy Business Best Practices @flevydocs | 4 | — | 90 |
| 11 |  Flevy Frameworks Podcast (Ep 15): Growth Strategy | Flevy Business Best Practices @flevydocs | 4 | — | 88 |
| 10 |  The Types of Digital Transformation Frameworks - Process Automation to Business Model Innovation | Flevy Business Best Practices @flevydocs | 3 | — | 89 |
| 1 |  Flevy Frameworks Podcast (Ep 3): Digital Transformation Strategy | Flevy Business Best Practices @flevydocs | 2 | — | 91 |
| 13 |  Flevy Frameworks Podcast (Ep 8): Key Strategic Planning Frameworks | Flevy Business Best Practices @flevydocs | 2 | — | 88 |
| 15 |  Flevy Frameworks Podcast (Ep 13): IT Strategy | Flevy Business Best Practices @flevydocs | 2 | — | 88 |
| 20 |  Using Flevy Frameworks and Presentations for Consulting Projects | Flevy Business Best Practices @flevydocs | 2 | — | 87 |
| 4 |  Flevy Frameworks Podcast (Ep 6): Market Analysis & Competitive Positioning Assessment | Flevy Business Best Practices @flevydocs | 1 | — | 90 |
| 2 |  Flevy Frameworks Podcast (Ep 12): Organizational Design & Capability Analysis | Flevy Business Best Practices @flevydocs | 0 | — | 90 |
| 3 |  Flevy Frameworks Podcast (Ep 11): Business Strategy Design | Flevy Business Best Practices @flevydocs | 0 | — | 90 |
| 5 |  Flevy Frameworks Podcast (Ep 1): Key Account Management 101 | Flevy Business Best Practices @flevydocs | 0 | — | 90 |
| 7 |  Flevy Frameworks Podcast (Ep 14): Storyboarding & Presentation Writing | Flevy Business Best Practices @flevydocs | 0 | — | 90 |
| 8 |  Flevy Frameworks Podcast (Ep 10): Strategic Planning Checklist | Flevy Business Best Practices @flevydocs | 0 | — | 89 |
| 9 |  Flevy Frameworks Podcast (Ep 4): Business Case Development Framework | Flevy Business Best Practices @flevydocs | 0 | — | 89 |
| 14 |  How Great Project Managers Use Business Frameworks & Methodologies to All Industries & Technologies | Flevy Business Best Practices @flevydocs | 0 | — | 88 |
| 17 |  Flevy Frameworks Podcast (Ep 9): Organizational Culture Assessment | Flevy Business Best Practices @flevydocs | 0 | — | 88 |
| 18 |  Customizing Frameworks for Different Projects | Flevy Business Best Practices @flevydocs | 0 | — | 88 |
| 19 |  Different Types of Digital Transformation Frameworks and Projects - ERP vs. Blue Sky Innovation | Flevy Business Best Practices @flevydocs | 0 | — | 87 |