Thumbnails similares a What This Hospitality Book Taught Me About Customer Experience
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| ★ |  What This Hospitality Book Taught Me About Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | |
| 1 |  Why Being Just 10% Better Than Average Wins Customer Loyalty | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 95 |
| 5 |  The First Impression That Quietly Drives Customers Away | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 90 |
| 11 |  We Are Back for Season 3 of The Super Amazing Show | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 86 |
| 14 |  Customer Experience in 2026: What Customers Expect | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 84 |
| 20 |  The Right Way to Give Gifts to Customers and Employees | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | — | Estados Unidos | 70 |
| 19 |  End-of-Year Reflections: Creating Better Customer Experiences Every Day | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 134 | Estados Unidos | 71 |
| 7 |  Why Customers Abandon Your Checkout Process | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 82 | Estados Unidos | 89 |
| 2 |  How Small Customer Service Moments Create Unforgettable Experiences | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 64 | Estados Unidos | 92 |
| 6 |  One Employee Can Make or Break Your Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 62 | Estados Unidos | 90 |
| 18 |  Solve the Customer First: The Customer Service Strategy Great Brands Use | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 51 | Estados Unidos | 80 |
| 4 |  What Taylor Swift Teaches Us About Customer Experience and Belonging | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 48 | Estados Unidos | 91 |
| 8 |  When It’s Time to Break Up with a Customer | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 43 | Estados Unidos | 89 |
| 12 |  How One Change Solved Multiple Customer Problems | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 42 | Estados Unidos | 86 |
| 10 |  Why You Should Demand Customer Feedback (Before It’s Too Late) | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 35 | Estados Unidos | 86 |
| 16 |  Season 3 Starts Next Week | Weekly Tips to Level Up Customer Experience | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 35 | Estados Unidos | 83 |
| 13 |  Why Inconsistent Customer Service Destroys Customer Trust | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 34 | Estados Unidos | 85 |
| 9 |  How to Create Luxury Customer Experiences Without Spending More | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 33 | Estados Unidos | 86 |
| 15 |  How to Make Customers Love Your Brand | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 28 | Estados Unidos | 84 |
| 17 |  Steal This CX Strategy from Wayfair | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 27 | Estados Unidos | 82 |
| 3 |  Build a Winning Customer Experience Team Like the NFL Draft | Shep Hyken: Customer Service & CX Expert @shephykenspeaker | 25 | Estados Unidos | 92 |